Health Spas Fall Victim To Compensation Scammers
Spas in many areas are having to protect themselves against legal action by tightening their procedures after a barrage of personal injury claims have been made against them. The number of claims last year increased by 36% according the National Spa Association, the majority of which were related to massage. The situation has led to an increased depth in the spa treatment screening process of clientele and more legal protective procedures to be put in place.
The increase in claims made against spas is thought be a result of a case that went to court last year where a lady supposedly had to have time off work after being injured by a massage therapist. The lady already had previous back problems but told the therapist they would not be an issue.Even so, she still decided to sue the spa when the her massage left her with supposed mobility problems and she was awarded a 5 figure pay out.
Since then there has been a sharp increase in the amount of reported incidences at health spas. Most have followed the massage claim route but there have also been reported claims related to hair damage, digestive problem and even onset of migraines. It is thought that a large majority of the claims are false and are made by people looking to make some quick compensation money. A number of insurance companies have announced that they will take strong legal action against false claims, but this is still a worrying time for any health spa.
The advice that is being given out to all health spas at the moment is to be very diligent when it comes learning as much about the clients health and history as possible and also to maintain good standards of service. They are advised to source all skin care products from reputable companies, service and check over their equipment as often as possible, and maintain regular high quality treatment training for their therapists